Your Trusted Travel Partner

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Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

We collect personal information that you provide to us, including name, email address, phone number, travel preferences, and payment information when you use our services or contact us.

2. How We Use Your Information

We use your information to provide travel services, process bookings, communicate with you, improve our services, and comply with legal obligations.

3. Information Sharing

We may share your information with travel suppliers, partners necessary for your trip, and third-party service providers. We do not sell your personal information.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

6. Contact Us

For privacy-related questions, contact us at [email protected] or +1 (212) 555-7823.

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Terms of Service

Effective Date: January 1, 2024

1. Acceptance of Terms

By using our services, you agree to these terms and conditions. If you do not agree, please do not use our services.

2. Services Description

TravelTrustHaven provides travel planning, booking, and consultation services. We act as an intermediary between you and travel suppliers.

3. Booking and Payment

All bookings are subject to availability and confirmation. Payment terms vary by service and will be clearly communicated before booking confirmation.

4. Cancellation and Refund Policy

Cancellation policies vary by supplier and service. We will clearly communicate applicable policies before booking. Refunds are subject to supplier terms and conditions.

5. Limitation of Liability

Our liability is limited to the amount paid for our services. We are not responsible for acts of suppliers, weather, or other circumstances beyond our control.

6. Governing Law

These terms are governed by the laws of New York State, USA.

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DMCA Policy

Effective Date: January 1, 2024

1. Copyright Policy

TravelTrustHaven respects intellectual property rights and expects users to do the same. We respond to clear notices of alleged copyright infringement.

2. Filing a DMCA Notice

To file a copyright infringement notice, please provide:

• Your physical or electronic signature
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material
• Your contact information
• Statement of good faith belief that use is not authorized
• Statement of accuracy and authorization to act

3. Designated Agent

Send DMCA notices to: [email protected]

4. Counter-Notification

If you believe material was removed in error, you may file a counter-notification with the same contact information.

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Cookie Policy

Effective Date: January 1, 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better service and user experience.

2. Types of Cookies We Use

Essential Cookies: Necessary for website functionality

Analytics Cookies: Help us understand how visitors use our site

Marketing Cookies: Used to deliver relevant advertisements

Functional Cookies: Remember your preferences and settings

3. Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect site functionality.

4. Third-Party Cookies

We may use third-party services that place cookies on your device. These are governed by their respective privacy policies.

5. Updates

This cookie policy may be updated periodically. Changes will be posted on this page.

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GDPR Compliance Statement

Effective Date: January 1, 2024

1. Legal Basis for Processing

We process personal data based on:

• Contractual necessity for providing travel services
• Legitimate business interests
• Your explicit consent for marketing communications
• Legal obligations compliance

2. Your GDPR Rights

Right to Access: Request copies of your personal data

Right to Rectification: Request correction of inaccurate data

Right to Erasure: Request deletion of your personal data

Right to Restrict Processing: Request limitation on data processing

Right to Data Portability: Request transfer of your data

Right to Object: Object to processing of your personal data

3. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at: [email protected]

4. Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

5. International Transfers

When transferring data outside the EEA, we ensure adequate protection through appropriate safeguards.

6. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with GDPR requirements.